The Octagon, Buxton

The Snowman Tour 2020

Pavilion Gardens, Buxton SK17 6BE

Wednesday 16 December

Thursday 17 December

Covid Safety

The Octagon is a Covid-secure venue and appropriate procedures will be implemented to ensure your safety at our performances.

 

Please see our Covid Safety Policy for full details.

Risk free booking

If a performance is cancelled, you will receive a full refund minus any booking fees.

 

Please see our Refund Policy for full details.

Wednesday 16 December

Afternoon Schools Performance

1.30 – 2.30pm

Programme

The Snowman with The Bear and The Piano

Tickets

£9 all tickets (only available to schools)

 

Bookings handled by Derby & Derbyshire Music Partnership

Evening Family Performance

6.30 – 7.30pm

Programme

The Snowman with The Bear and The Piano

Tickets

£14 Adults, £10 Children

 

Bookings handled by Eventbrite

Thursday 17 December

Relaxed Schools Performance

10.30 – 11.30am

Programme

The Snowman with The Bear and The Piano

Tickets

£9 all tickets (only available to schools)
1 free carer ticket per child

 

Bookings handled by Derby & Derbyshire Music Partnership

Afternoon Schools Performance

1.30 – 2.30pm

Programme

The Snowman with The Bear and The Piano

Tickets

£9 all tickets (only available to schools)

 

Bookings handled by Derby & Derbyshire Music Partnership

Covid Safety Policy

Our main priority is the health and wellbeing of our audience members, musicians and staff. We’re following government guidance on working safely to ensure we’re COVID-secure.


To keep everyone safe, we have implemented the following measures:

  • Reduced capacity. All seats are assigned by us according to the number of people in your party and date of booking (ie early bookers will be seated nearer the front), to ensure appropriate social distancing.

  • Enhanced cleaning regimes, including between performances

  • Clearly marked one-way system and staggered entry and exit points

  • Hand sanitiser stations

  • PPE for our staff and musicians

  • Performances last for one hour, with no interval


In return, we request that you:

  • Wear a face covering inside the venue (unless exempt)

  • Use our hand sanitiser stations when you enter and exit the venue.

  • Show your ticket on a mobile device if possible

  • Follow the one-way signs

  • Show patience and consideration to others when queuing and moving around the venue


Track and Trace

We are adhering to the governments ‘Track And Trace’ policy. If you display COVID-19 symptoms, you will be required to inform us straight away via email: info@carrotproductions.com


As the situation evolves, so will our approach to keeping you safe. We thank you for your patience and flexibility as we manage this and ask that you check back here for updates. We look forward to welcoming you to these extra-special performances of The Snowman Tour.

Refund Policy

If the performance you are attending is cancelled, you will receive a full refund minus the booking fee. We promise to make the refund within 7 working days.


We are happy to offer a risk-free ticket purchase, with the option to cancel your tickets for any reason up until 30 days before the performance (excluding Chester). After this date, we will offer refunds up until 1 week before the performance date if you or members of your household have Covid-19.

We request that you stay at home if you have any symptoms of Covid-19 (or have been in contact with someone with symptoms) in the 14 days before you are due to attend a performance. In this instance, your ticket can be transferred to someone else, as long as you notify us of the change and provide their name and contact details.


If you have any questions, please don’t hesitate to contact us via email – info@carrotproductions.com – and we will be delighted to help you.

 
 

© Copyright 2020 Carrot Productions Ltd.

Company number: 08902696
Registered in England and Wales

Images

© and ™ Aardman/W & G Ltd. All rights reserved.

© Snowman Enterprises Limited

Photography © Gareth Widdowson, © Tom Bangbala

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